Teacher cancellations should occur rarely and should be reserved for serious, unexpected emergencies. In order to avoid cancellations, please be sure your availability calendar is always up to date.
How to cancel your lesson
- Log in to your Busuu account.
- Click on the "Practise" (Book a Live lesson) menu item on the left sidebar.
- Locate the lesson under the "Upcoming" tab.
- Click on the three dots > "Cancel this lesson".
You will be prompted to provide a reason for cancellation. This is not sent to your students, but to our Teacher Operations team as they keep track of both cancelled and missed lessons.
Please note: Repeated teacher cancellations may result in the permanent deactivation of your Busuu Live teacher account.